We strive to provide you with the simplest and most enjoyable buying experience possible. We understand that you may have some questions, so we’ve compiled a list of frequently asked questions to assist you. If you can’t find your answer here, please feel free to call or text us at (916) 520-WELL.
How do I start ?
If you’re new to our platform, please browse our menu and add your favorite items to the cart. When you’re ready to check out, you’ll be prompted to create a free account with us. Our dispatchers will contact you after your order is submitted to verify your ID and request a selfie. Medical patients will need to provide a separate photo of their MMIC card. First-time customers can purchase up to $250 worth of products.
Delivery minimum ?
The minimum amount for delivery is $40 pretax. The maximum order limit for first-time customers is $250.
Recreational:
-28.5g Flower
-8g Concentrate -8000mg Edibles
Medical :
-8oz Flower
– no limit on Concentrate &Edibes
Which areas do we serve?
We offer FREE and FAST on-demand delivery to Sacramento and surrounding areas within 90 minutes or less. We also provide scheduled same-day deliveries to Dixon, Davis, Vacaville, Fairfield, Galt, Lodi, and Stockton on a limited number of routes each day.
Can I request contactless delivery?
Unfortunately, due to compliance requirements, our couriers must meet you in person and verify your government-issued ID. Contactless delivery is not available.
What is the average delivery time?
Once an order is finalized, our couriers will typically arrive at your door within 30 minutes to an hour. However, during peak traffic hours (3pm-7pm) or holidays, delivery may take up to 2 hours.
What is your Return or Exchange Policy?
While all sale are final , we understand that things happen. If you have any questions please call/text us at (916) 520-9355 to speak with our Dispatch, you can also view our Return Policy Here
Does CWEE delivery have taxes or delivery fees?
Due to regulations, all customers are required to pay an 8.75% sales tax for CA unless they have a state-issued MMIC. The sales tax will be calculated and displayed at checkout when ordering through cweedelivery.com. CWEE offers FREE and FAST service, with a minimum order of $40 before sales tax.
Payment types ?
- Cash
- Venmo
- Visa card
- Master card
- Discover/Amex
- Cryptocurrency
- $4.99 fee will apply on your total
Card payment requirement ?
- Name on card must match with ID
- If credit or debit card charges are disputed. We will STOP providing you service until balance paid in full.
Does CWEE offer Reward and Referral program ?
Yes, we do!
REWARDS: For every $1 you spend on our website, you will earn 1 point. Rewards can be redeemed once you reach a certain point threshold, and there is no expiration date on your points.
REFERRALS: Enjoy a $20 discount every time you refer a new friend to join us. Plus, your friends will also receive a discount on their first order.